1. When connecting for the first time, connect to "MyResNet Start Here" which will take you to the online portal where you can create your account
2. Create Account:
- Sign in using your Pitt credentials
- Once the account has been created, you will see a pop up of your new wifi password. Copy it. If you want to change it, hit close and click on "show wi-fi password" under "Add Devices Tab". You can change your wi-fi password here to something unique.
- You will use this Wi-Fi password to connect your devices to the network.
That’s it – now let’s get your devices connected
3. Connect to the Network
- Navigate to the wireless settings on each device.
- Connect to MyResNet-5G (Always use 5G however you can connect to MyResNet2G if your device is not 5G compatible)
- Enter your new Wi-Fi password when prompted to connect
- Enable the “auto-join” feature
Helpful Tips:
- MyResNet-5G: Connect to MyResnet-5G for the fastest WiFi connection. This should be your default setting.
- MyResnet Start Here: Forget this network once you have created your account.
Need Some Help?
If you need any help, a support representative is available 24 hours a day to assist you.
- Call support at (833) 521-1645
- Email support.hed@boldyn.com
- Chat live at
If you need to access your account at any time, visit